FAQ


Who is Faith Clothing Company?

Faith Clothing Company was created by husband and wife team, Ruben and Kathleen. Ruben is a graphic manager and carpenter by trade, while Kathleen has a degree in accounting and brings all else together.

Who Designs the Products?
All of the designs have been created by Ruben in his Maui studio.
Can I Sell Your Products In My Store?
Yes! If you are interested in becoming a retailer of Faith Clothing Company products please fill out our contact form and include your business information.
What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

PayPal
How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

How Long Until I Receive My Order?
We do our best to process and ship your order as soon as possible. This usually takes 1-2 days from when you place your order, excluding holidays.
How Will My Order Be Shipped?
Faith Clothing Company uses USPS first class or priority mail. Estimated shipping time is 3-5 business days, excluding holidays.
What is Your Return/Exchange Policy?
Please check orders immediately upon receipt and report any issues within 5 business days. We will happily work with you on any exchanges or refunds needed.

All returns require an RMA # (return merchandise authorization #.) To receive your RMA # please email us at [email protected] and we will give you the address and instructions on how to do an exchange. Any return that does not have an RMA # will be refused.

Any other questions or concerns - please contact us at [email protected].